What Our Clients Say
Experiences Shared with Candour
The accounts below reflect how clients have found working with Solenne — in their own words, and in their own time.
← Back to Home340+
Engagements completed
4.8
Average satisfaction score
96%
Return or referral rate
12
Years serving clients in Thailand
Client Voices
What People Have Found
James W.
Relocated from Hong Kong · May 2025
"I had looked at Bangkok apartments online for weeks without feeling I understood anything. The Address Curation session changed that entirely. The advisor's notes on each property were detailed and honest — including one building she suggested we remove from the list after visiting it the morning before our meeting. That kind of candour is rare."
— Address Curation Session
Lena S.
Based in Sukhumvit · April 2025
"Moving to Bangkok with two children meant I needed everything handled properly — not just efficiently. The concierge management service was genuinely seamless. Our household was set up, the building staff introductions were made, and Nattapong knew the answers to questions I hadn't even thought to ask yet."
— Lifestyle & Concierge Management
Marc R.
Long-term Bangkok resident · May 2025
"I had been in Bangkok for four years and thought I understood lease agreements well enough. The document walkthrough showed me three clauses in my renewal that I had overlooked. The introduction to an independent lawyer was straightforward, and the whole process took less time than I expected. Very much worth the fee."
— Tenancy Support & Document Walkthrough
Amelia T.
Relocated from Singapore · April 2025
"What I appreciated most was that nobody rushed me. I contacted Solenne while I was still deciding whether to move to Bangkok at all. The initial consultation answered questions about neighbourhoods that had no good answers online. By the time I was ready to search properly, I already felt well-prepared."
— Address Curation Session
Philippe V.
Riverside district · May 2025
"I combined the curation and concierge services. The process from first consultation to moving in took about three weeks, which was quicker than I expected while still feeling properly managed. My only note is that the curated shortlist arrived a day later than we had discussed — a small thing, but mentioned in the spirit of honesty."
— Address Curation + Concierge Management
Natasha K.
From London, now Thonglor · April 2025
"I was nervous about signing a Thai lease agreement — the language, the cultural context, the things that could go wrong. Sophie walked through every section carefully and flagged two points I would not have noticed on my own. She was clear about what she could help with and what required a lawyer, which I found more reassuring than if she had claimed to cover everything."
— Tenancy Support & Document Walkthrough
In Detail
Three Client Stories
Each of the following accounts represents a real engagement type. Client details have been adjusted to protect privacy.
Case Study — Address Curation
A First-Time Bangkok Relocation
Challenge
A finance professional relocating from Tokyo had read extensively about Bangkok but could not reconcile the volume of conflicting advice about which district to choose. Her employer had given her a three-week window to find accommodation before flying out.
Approach
An initial video consultation identified her priorities clearly: quiet, walking proximity to a BTS station, and a building with attentive management. We prepared a shortlist of seven residences with notes, accompanied four viewings in two days, and identified the strongest match on day three.
Outcome
Lease signed within nine days of first contact. She returned for a Tenancy Support walkthrough six months later when renewal arrived earlier than expected. Timeline: 9 days from consultation to signing.
Case Study — Lifestyle Management
A Penthouse Move with a Complex Household
Challenge
A couple with two young children needed to move from Sathorn to a larger penthouse in Ekkamai within four weeks. Their schedules left minimal time for coordination, and several household services — including a housekeeper and driver arrangement — needed to transfer or be newly established.
Approach
A dedicated manager was assigned before the move date. Transfer coordination, deep cleaning, household setup, and introductions to building staff were handled in parallel. The housekeeper transition was managed with minimum disruption to their daily routine.
Outcome
Move completed within the window. Household operational from day one. The client extended the management arrangement for six months. "We have recommended Solenne to three families in our building since moving in."
Case Study — Tenancy Support
An Unexpected Renewal Under Pressure
Challenge
A long-term tenant in a Silom serviced apartment received a renewal offer with altered terms and a 10-day deadline. He had signed the original lease without full understanding of several provisions and was uncertain whether the new terms were standard or unusual.
Approach
We completed ownership background research within two days, walked through both the original and renewal agreement clause by clause, and identified two changes in the renewal that warranted consideration. We introduced an independent lawyer for formal review of the flagged sections.
Outcome
Renewal negotiated with amendments to one clause. Client signed with a clear understanding of the full agreement. "For the first time in five years of renting in Bangkok, I actually know what I've agreed to."
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+66 2 233 7048Office
203 Charoen Krung Rd, Bang Rak, Bangkok 10500
Hours
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Sat 10–15
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